•A client wanted to develop a global employee engagement program that was connected to their overall corporate values and successful sustainability strategy. The company hired Blu Skye to assess the situation and develop the overall strategy, framework, and content.
•The business value of an effective employee engagement program was far wider reaching than anticipated. Aside from increasing productivity and reducing retention, there was potential to reduce health care costs. In addition, this program could be adapted to engage customers in sustainability, increasing customer satisfaction, building trust and brand reputation.
•The program was rolled out globally in 2010. An online social networking tool allowed employees collectively track and share their progress. Performance was tracked using a management dashboard with key direct and indirect metrics.